Learn these 8 little known secrets today to get the best reviews on Google

Get Google Reviews

A lot of people read product or service reviews before making a purchase. Reviews help us learn more about the company and its products/services from consumer perspectives. All of us do that, and so do your customers. Below you will find some tips and tricks for improving your brand and getting better reviews. 

  • Request Google reviews directly from customers
  • Send a follow-up email to Google to get more reviews
  •  Add a link to your website that gets you more Google reviews
  •  Make sure you follow up on your review requests more than once
  • Keep Your Cool When You Get a Bad Review
  • Make Your Website Interactive By Using Calls-to-Action and Pop-Ups
  • Reply to each reviewer
  • Deliver excellent customer service

1. Request Google reviews directly from customers

Getting a Google review is simple – just ask!

It is often the quickest and easiest way to ensure that your review request is received by satisfied customers. Whenever you’re speaking with a satisfied customer, ask them to write a review. You don’t even have to think!

2. Send a follow-up email to Google to get more reviews

Upon successful completion of a job, ask your customer to leave you a Google review.

Be sure to include the following in your email:

  • Personalize your approach
  • Thanks for the business you received from your customer
  • Let your customer know you read all feedback and appreciate it
  • Describe the importance of feedback to your customers
  • Make it easy for visitors to review you on Google by providing a link on your website

3. Add a link to your website that gets you more Google reviews

You can also easily gain more Google reviews by adding a review link to your website or creating a custom link.
It will help you get more reviews because it makes it easier for your customers to leave reviews.

A link in the header or footer of your site or even a popup asking customers to leave reviews are a few ways you can do this.

4. Make sure you follow up on your review requests more than once

You shouldn’t assume that a customer will never leave you a review simply because they don’t leave one the first time you ask. Perhaps you caught them at the wrong time when you sent them your first email. Maybe they intended to leave you a review, but forgot.

To prevent a flurry of review requests, I recommend an initial review request followed by additional follow-up emails.

It’s a good idea to send a new request every week or even every other week until you’ve reached your limit. Despite repeated requests, some people will never leave a review. However, that doesn’t mean you shouldn’t try.

Maintaining contact with your clients keeps your company fresh in their minds and creates additional opportunities for you to connect with them.

5. Keep Your Cool When You Get a Bad Review

So you got a bad review. Don’t panic, world doesn’t end yet. Be honest and just accept responsibility and promise them that their issue will be resolved. By being thankful to your clients and resolving their concerns, they can change a bad review into a five-star review.

When your customers see that you monitor and respond to their reviews-even when they are bad, they are more likely to see you as a reputable company and opt for your services.

6. Make Your Website Interactive By Using Calls-to-Action and Pop-Ups

It is common for people to procrastinate. Everybody knows that.

Encourage reviewers to leave reviews by including many calls-to-actions on your website. I am sure you’ve already seen these pop-ups and call-to-actions at work on your apps or on the websites you visit. They usually are like this, “Are you enjoying our services? Don’t forget to leave us a review!”

Add some call-to-action or review requesting pop-up on the website.

7. Reply to each reviewer

Whether they are positive or negative, responding to online reviews is always recommended.

Let the customer know that you appreciate their feedback!

Follow these steps if you receive a negative review from a customer:

  • Resolve the issue
  • (Even if you’re at fault) Apologize
  • A private meeting may help resolve the issue

Google acknowledges businesses that respond to reviews on the site.

8. Deliver excellent customer service

Let’s face it, when it comes to reviews, you only see the bad ones.

Providing excellent customer service to your customers is the fastest and easiest way to earn a Google review.

The customer will feel compelled to write a review if they’re pleased with everything from the product they purchased to the service they received (consult steps above to ensure they leave a review on Google).

Conclusion:

Getting good reviews is crucial to attracting new customers and building credibility for your brand. By simplifying things and improving customer service, you can improve reviews from your consumers. I hope these tips help you to get good 5-star reviews on Google and improve your brand.

Happy marketing!